Collect ratings and feedback on one page
A customer scans the code, rates their experience and chooses a public review link or a private message to the business.
- No app required
- Links to selected platforms
- Email notification
How was your visit?
Choose a star — it takes 5 seconds
Form works without an app
Thank you! Share your experience on maps
What went wrong? Tell us so we can help
Only the company sees this — it is not published
How it works
From QR code to customer message
Configure the page once and place the code at a customer touchpoint.
- 1
Configure the page
Add the brand, question, rating scale and links to relevant platforms.
- 2
Place the QR code
Use it on a counter, receipt, package or follow-up message.
- 3
Receive responses
The customer chooses an action; private messages are emailed to the business.
Capabilities
What you can configure
Use the page for several feedback scenarios.
Dedicated QR code
Download a code for printed or digital materials.
Rating scale
Set a threshold and a clear customer question.
Private message
Customers can describe an issue in a form visible to the business.
Email notification
Send a response to the configured email address.
Response list
Review submissions in your account.
Public platforms
Add direct links to the review services your business uses.
Transparent flow
You choose the available actions
The service does not remove or hide reviews on external platforms. It displays your configured page and follows the visitor's choice.
- Links open the public pages you provide.
- The private form sends a message only to the business.
- You may describe a reward, but the business controls fulfilment.
How was your visit?
Choose a star — it takes 5 seconds
Form works without an app
Thank you! Share your experience on maps
What went wrong? Tell us so we can help
Only the company sees this — it is not published
FAQ
Frequently asked questions
Can I choose review platforms?
Yes. Add links to the public business profiles you want to use.
What happens to a private message?
It is saved in the service and sent to the configured business email.
Does the service hide negative reviews?
No. Smart QR Codes does not control, remove or hide posts on external platforms.
Does the customer need an app?
No. The page opens in a mobile browser after scanning the QR code.
Can I edit the page after printing?
Yes. The feedback page uses a dynamic address, so its settings can be updated.
Create a feedback page
Configure the question, platforms and notification address in your account.